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As a consumer, you have a right of withdrawal for distance contracts.
Cancellation notice
Right of cancellation
You have the right to cancel this contract within fourteen days without specifying a reason. The cancellation period is fourteen days from the day on which you or your appointed agent who is not the carrier has taken possession of the last goods.
To exercise your right of withdrawal, you must contact us
PrioVino GmbH
Unterdigisheimer Str. 17
72469 Meßstetten
Phone: +49 7071 1473016
E-mail: info@priovino.com
by means of a clear declaration (eg a letter sent by post or email ) of your decision to revoke this contract. You can use the attached model withdrawal form for this purpose, which is, however, not mandatory.
To meet the cancellation deadline, it is sufficient to despatch the message stating that you are exercising your right of cancellation before the deadline expires.
Consequences of cancellation
If you cancel this contract, we must refund all payments which we have received from you, including delivery costs (with the exception of the additional costs resulting from your choice of a different type of delivery to the cheapest standard delivery offered by us), immediately and no later than within fourteen days from the day on which communication of your cancellation of this contract is received by us. For this repayment we will use the same means of payment which you used for the original transaction unless a different arrangement has been explicitly agreed with you; on no account will you be charged fees for this repayment. We can refuse to make the repayment until we have received the goods back or until you have proved that you have returned the goods, whichever moment is the earlier.
You must return or hand over the goods without delay and in any case no later than within fourteen days from the day on which you inform us of your cancellation of this contract. The deadline has been met if you dispatch the goods before the deadline of fourteen days has expired. You will bear the direct cost of returning the goods. You must only pay for any loss of value in the goods if this loss of value is due to the handling of them on your part not solely required to check their condition, properties and way of working.
